Egan Company

  • Systems Support Analyst Intern

    Job Locations US-MN-Brooklyn Park
    Posted Date 1 month ago(12/12/2018 9:37 AM)
    ID
    2018-1599
    # of Openings
    5
    Category
    Internships
  • Overview

    Egan Company is looking for a Systems Support Analyst Intern at our corporate headquarters located in Brooklyn Park, MN. This position has a flexible start and end date for a 12-week internship.

    A System Support Analyst Intern supports four Egan buildings and also supports Egan remote work-sites. Tasks may include troubleshooting and resolving issues with technology including Egan's VPN system, VoIP phone system and any combination of electronic office equipment (copier, etc.).

    The role operates as part of the larger IT team as part of its Help Desk staff. In addition to day-to-day fixes, this role typically is involved with long-term initiatives, company-wide technology changes and system improvements.

     

    Egan has a robust paid summer internship program. We're looking for motivated students searching for an exciting summer internship and potential long-term opportunity within our organization in the future!

     

    We offer a summer experience filled with:

     

    • Getting to know us: We "Build on Promises Kept" in everything we do. Our core values include: Promote Teamwork, Embrace Innovation, Act with Integrity, Pursue Growth, and Stay Safe.
    • On-the-job training with experienced staff and managers.
    • Collaboration opportunities across diverse business groups and focuses.
    • Intern Brunch 'n Learns: Attend bi-monthly sessions where business group leaders share information on their services, business type, projects, and history.
    • Networking: Connect with fellow interns and company leadership during intern happy hour!
    • Job-Site Visits: Be immersed in Egan's Safety Culture through visiting current projects
    • Community Involvement: Our interns get involved in food-packing events, volunteerism, and wellness initiatives- on the clock.

    Responsibilities

    • Manage, research, diagnose, and respond to incoming help desk requests
    • Assess user training
    • Support remote sites (Twin Cities area, PCs. VMware View Clients, Servers, Network)
    • Maintain company cell phones
    • Server responsibilities
    • Networking

    Qualifications

    • Enrolled in a two year IT-related degree program, two year related degree in computer networking, or four year computer science degree program. Incoming college freshmen also encouraged to apply! 
    • Familiarity with Windows, MS Office, Internet, and PC hardware, TCP/IP, and networking is required
    • Must be able to work as an individual contributor and as part of a team
    • Must have excellent verbal communication skills
    • Possess the ability to explain technical issues in non-technical terms
    • Ability to build positive and collaborative relationships with end users and vendors
    • Strong organizational skills to deal with customer needs and competing priorities

     

     

    Working Environment

    Performance of duties mainly in the office with occasional visits to job sites to support field personnel.

     

     

    About Egan

    From general contractors and architects to building owners and facility engineers, Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At nearly 1,000 employees occupying our offices and worksites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we’re proud to be recently recognized as one of America’s Safest Companies.

    In 2017, Egan was also recognized as a Star Tribune Top Workplace. We provide in-house expertise in planning, design, engineering, construction, and maintenance by representing over 15 skilled trade unions serving virtually every infrastructure discipline in the industry.

    Why do our employees choose Egan Company? Watch this quick 2 minute video to learn more!

     

    Additional Information 

     

    Egan Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, status with regard to public assistance, protected veteran status, familial status, or other characteristic protected by law.

     

     

     

    Application Instructions and Employment Practices


    We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email recruiting@eganco.com.

     

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